Frequently Asked Questions
Everything you need to know about your U.S. Soccer gear.
How long does shipping take for official jerseys?
Standard shipping within the United States typically takes 3-5 business days. Please allow an additional 2-3 days for customized player jerseys.
Can I return a customized jersey?
Items with custom names and numbers are made specifically for you and cannot be returned or exchanged unless there is a manufacturing defect.
Are your products officially licensed?
Yes, every item in our store is 100% officially licensed by U.S. Soccer, ensuring authentic quality and design for every fan.
What happens if my order is lost in transit?
We offer shipping protection on all orders. If your package is lost or stolen, please contact our support team within 14 days of the expected delivery date for a replacement or refund.
Do you offer international shipping?
Yes, we ship to soccer fans worldwide. International delivery times vary by country and typically range from 10-21 business days.
How should I care for my official match kit?
To preserve the quality of the fabric and heat-pressed graphics, we recommend machine washing inside out with cold water and hanging to dry.